If you have ever had a website hosting account in the past or you've dealt with any other type of online service, you're probably well aware from personal experience that for a lot of things it is better to speak with a live person on the telephone than to exchange support tickets or emails. In order to know more about a service before you purchase it or if something small-scale needs to be made, for instance, it'll be far easier and a lot faster to get it done in real time. If you are able to talk with representatives over the phone, it is also very likely that you are working with a real web hosting supplier, not just a reseller. The type of support that you'll get over the telephone varies between different suppliers - from standard matters to professional technical support. Usually the majority of providers will offer you pre-sales assistance and first level phone support, while more complex technical matters are handled via e-mail and / or tickets.

Phone Support in Website Hosting

All of our website hosting plans come with phone support 14 hrs per day even on official holidays, so if you do not have an account yet, you're able to phone us and find out more about our services or if we'll meet the system requirements for your web sites. For your benefit, we have local phone lines in the United States of America, Great Britain and Australia, so you can contact the phone number that is closer to you. In case you are an existing customer, we can help you timely with any general and billing matters and with a number of tech matters in order to save you time and efforts - we are aware of the fact that sometimes it is much easier consult with a live person so as to get things done right away. Certainly, some matters cannot be managed on the telephone, so in such a case you are able to employ our ticketing system.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day phone support, you can be sure that there will always be someone to assist you when you have any queries about the semi-dedicated server plans that we provide. Whether you wish to know more about the packages, you have some billing issue or some general problem, you can give us a call. Despite the fact that some more technical troubles may need a ticket in order to give some time to our tech support crew to analyze, we'll help you with a range of technical questions over the phone as well, saving you precious time and efforts. Since we have data centers on 3 different continents - in the U.S.A., the UK and Australia, we have local telephone lines in all of these countries as well. If you're in a different country, we have an international number where you're able to reach us.