Live Chat Support in Website Hosting
Together with the phone and ticket support, we supply live chat support too. You will be able to contact us every day, which includes holidays and weekends, and we will give you more information about the Linux website hosting packages that we offer in case you are not a customer yet, or about basic and billing questions in case you already have a user profile. Though for solely tech issues you have to open a trouble ticket to the tech support, since such matters require more time to be dealt with, you may still get in touch with us on our live chat for some tech details. For instance, we can help you set up an e-mail address in your e-mail client or troubleshoot multiple issues, saving you a lot of time. Even if our telephone lines are already off for the day, you can talk with a live person.
Live Chat Support in Semi-dedicated Hosting
We have live chat support that is accessible to all of our prospective and current customers. In case you're looking for a new hosting account, you can chat in real time to one of our agents and get more information about our semi-dedicated hosting so that you can pick the right plan for your websites. In case you already have an account with us, we can support you in a very timely manner with billing, general and first-level technicalissues. Although sometimes you will need to open a support ticket because there're situations that can't be resolved on the live chat, we'll be able to help you with lots of common tasks, such as installing an e-mail account in an email client or redirecting one domain to another one. In this way, you'll enjoy timely assistance and you will save a long time.